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TGW - How to retain loyal customers: 5 learnings from industry experts 💑

Morning Growth Enthusiasts! Loyal customers are delicate and must be handled with care. It’s always g
TGW - How to retain loyal customers: 5 learnings from industry experts 💑
By The Growth Weekly • Issue #126 • View online
Morning Growth Enthusiasts!
Loyal customers are delicate and must be handled with care. It’s always good to learn from the big players in the industry to formulate a retention strategy that works for you. After all, attracting loyal customers involves learning more about your customers and helping them succeed in their journey.
Articles that we can highly recommend this week:
  • How to retain loyal customers: 5 learnings from industry experts to instantly earn customer loyalty
  • Customer Satisfaction 101: Your Guide to Ensuring Positive Customer Experiences
  • How Data Helps Deliver Your Dinner On Time—and Warm
Enjoy your Thursday!

Growth
How to retain loyal customers: 5 learnings from industry experts to instantly earn customer loyalty
How Technology is Hijacking Your Mind — from a Magician and Google Design Ethicist
Customer Satisfaction 101: Your Guide to Ensuring Positive Customer Experiences
Innovation
Study: 75% of consumers want more rewarded content like videos & surveys
WTF Is The Principle of Affordable Loss?
Measuring and benchmarking the four vital signs of SaaS
Cool stuff
Here’s what happened when I watched everything Netflix told me to for two weeks
How Data Helps Deliver Your Dinner On Time—and Warm
FedEx partners with Walmart, Pizza Hut to test last-mile delivery robot
Thanks for reading. Keep growing!
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The Growth Weekly

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The best growth reads we found on the web this week. Disruptive innovations, growth-hacks, startups & scale-ups. Short and simple.
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